Never miss another service call
Your phone gets answered 24/7, in English or Spanish. The AI knows your repeat callers, reads your live dispatch board, and books the job — while you are still under a furnace.
The math on a missed call
Industry research on how home-service customers behave when nobody picks up — not a claim about what HVAC HQ does for your shop specifically.
62% of callers whose call goes unanswered call a competitor next.
Aira — business call-handling research
78% of home-service customers hire whichever company answers the phone first.
Foxtrove — contractor call research
Missed calls cost small home-service businesses an estimated $45,000–$126,000 a year.
Aira / Callsetter — missed-call cost studies
80–85% of callers hang up the moment they hit voicemail, without leaving a message.
Foxtrove / AgentZap — call-handling research
Answering within 60 seconds lifts conversion by up to 391% industry-wide.
Estatehub — 2026 home-services lead-response benchmarks
From the first ring to getting paid
Replaces the answering service, the whiteboard, the spreadsheet and the paper price book.
24/7 AI Call Answering
Every call answered on the first ring, in English or Spanish. It recognizes your repeat customers by their number, offers only the windows your board actually has open, and writes the booking straight to dispatch — equipment, access notes and the problem in the caller's own words.
Emergency Triage
Gas, CO, smoke or no heat in freezing weather jumps to the top of your board, and the caller is told to get out and call 911 — in their language.
Skill-Matched Dispatch
Two-hour arrival windows, assigned to a tech certified for that equipment. A window that's taken can't be offered again — by you, the phone line, or your website.
Margin-Held Price Book
Import your supplier's price sheet, set a target margin, and retail recalculates from wholesale across the whole catalog.
Sign on the Spot
Send the estimate to their phone and get it signed at the kitchen table, with a full audit trail and tamper-evident record.
Payment Ledger
Know what you're owed and what you've banked, job by job. Card processing isn't connected yet — we'd rather say so than surprise you.
Truck Inventory
Track parts and equipment across your fleet to eliminate shrinkage and missing items.
Every plan, every feature
Every plan gets every feature, AI call answering included. Tiers differ by how many techs you have and how many AI voice minutes you need.
Every plan starts with a 14-day free trial, no credit card, and seat limits apply from day one. If you use up your AI voice minutes, you top up with a minute pack — from $0.80 a minute, always cheaper than the plan rate. Your phone keeps getting answered either way.
Starter
Built for owner-operators and small teams just getting started.
- Up to 1 User
- 199 AI Voice Minutes
- Standard Support
Growth
Built for growing shops that need more seats and more call coverage.
- Up to 3 Users
- 399 AI Voice Minutes
- Priority Support
Scale
Built for large fleets and multi-location businesses.
- Up to 10 Users
- 699 AI Voice Minutes
- Website Assistant on your own site
- Dedicated Success Manager
Need more minutes? Buy a pack.
Packs never expire and they always cost less per minute than your plan rate. Busy season is the point.
Every plan includes 24/7 AI Call Answering, Emergency Triage, Skill-Matched Dispatch, the Margin-Held Price Book, Sign on the Spot and Truck Inventory. Seats and AI minutes are the only limits we enforce — need more seats than your plan includes? $50/mo per extra seat.
Built for the way HVAC actually runs
Start your 14-day trial, add your techs, and take your first call through the board. No card, no setup call, no contract.